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Terms & Conditions

1

Prices are per room per night and include breakfast and all taxes.

2

Credit/Debit card details are only held as guarantee. When making a reservation your card details are preauthorized however not charged. Pre-authorization is a temporary charge which means the first night amount comes out of your account and is held by the credit card company. This is reversed back within 10 working days. Guests can pay upon arrival to the hotel with card or cash. For bookings over 5 days a one night deposit may be taken which will be informed to the Guest.

3

Guests may cancel or amend all reservations 72 Hours prior to date of arrival, and no charge will be taken. If the cancellation or amendment is after this time, the first night amount is charged.  All cancellations or amendments must be made in by fax, email or phone.

4

Check in time is any time after 14:30pm. If guests arrive before, we can offer to hold luggage at the hotel. Check out time on the date of departure is 11:00am.
If the room is not vacated by this time, the customer will be subject to another night.

5

Your booking is governed by English law. The booking confirmation and these terms represent the entire agreement between the Rex Hotel and you.

6

The Rex Hotel reserves the right at any time to change information published on the site.
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7

Any complaint regarding the hotel must be brought to the attention of the hotel management as early as possible during your stay and, if not resolved to your satisfaction, should be notified to the Rex Hotel in writing or by email.

8

Passport, visa and health requirements for you and your party are your responsibility. You are strongly recommended to obtain travel insurance against cancellation.

9

All bookings may not be sold, assigned or otherwise transferred. Customers must present their ID (Photo identification) upon arrival.

SSL The Rex Hotel , 49 Shepherds Bush Road,
London W6 7LU, United Kingdom
Copyright © 2010
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